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Topic: Ebay warning.. Check out carefully what you purchase (Read 2744 times)
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duncan
Heretic
Global Moderator
 Offline
Boston, MA
Posts: 6409
Memories are made of bits
  
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Re:Ebay warning.. Check out carefully what you purchase
« Reply #1 on: January 28, 2010, 11:11:15 AM »
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Hi Terry -- that stinks, is there any way you can get eBay to take some action to get this stopped?
I don't know how it works in cyber-space, but if a bricks & mortar store knowingly abets the sale of counterfeit products they could be liable to criminal prosecution ... at which point, your problem becomes eBay's problem too, and they have much bigger resources to go after this kind of scammer.
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Duncan
C-5050Z (x2), PT-015 (x2), UCL-165 (x2), UWL-100, dome, D-180, ULCS tray & arms
all this gear and I still need warm water
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MikeO
Great White
Offline
Fairfax, VA
Posts: 1831
I will not make art from dung
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Re:Ebay warning.. Check out carefully what you purchase
« Reply #2 on: January 28, 2010, 11:27:54 AM »
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Hi Terry -- that stinks, is there any way you can get eBay to take some action to get this stopped?
I don't know how it works in cyber-space, but if a bricks & mortar store knowingly abets the sale of counterfeit products they could be liable to criminal prosecution ... at which point, your problem becomes eBay's problem too, and they have much bigger resources to go after this kind of scammer.
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I suspect Terry's taking action as we speak. eBay does have a policy, but unless someone complains, they likely don't have the bandwidth (or strong desire) to check often. You can report suspicious listings:
http://pages.ebay.com/help/policies/replica-counterfeit.html
Mike
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Mike Oelrich
Canon EOS 40D in Seatool housing, 100mm macro, Tokina 10-17, Sigma 17-70, INON Z240s
All you need in this life is ignorance and confidence, and then Success is sure. -- Mark Twain
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duncan
Heretic
Global Moderator
Offline
Boston, MA
Posts: 6409
Memories are made of bits
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Re:Ebay warning.. Check out carefully what you purchase
« Reply #4 on: January 28, 2010, 02:35:49 PM »
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Terry --
I hear you, trying to get a big corporation to accept they should take action which might impact their profits is always a challenge.
One thing you might try is to get the state Attorney-General's office involved -- in Massachusetts, they run the consumer protection office, not sure what it's like in Ca. or whether it extends to protecting the rights of companies too.
My wife has found simply mentioning the AG has a sudden and very positive impact when dealing with customer service people at the phone company, the electricity company, etc. Meaning, even if the AG does nothing for you, the mention of it might get the attention of the eBay people.
HTH
Duncan
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Duncan
C-5050Z (x2), PT-015 (x2), UCL-165 (x2), UWL-100, dome, D-180, ULCS tray & arms
all this gear and I still need warm water
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BrantD
Mr. Pimp Daddy
Great White
Offline
Westminster Colorado
Posts: 5938
Just playing with stills..... for a while!
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Re:Ebay warning.. Check out carefully what you purchase
« Reply #6 on: January 30, 2010, 08:04:45 PM »
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Thought I would see what the e-bay seller would say about the arms......so I sent this question to the seller:
Dear sherry_grainger,
are you sure those are the Ultralight arms? they don't look like they are. Ultalight arms come with black o-rings..not red. Inon comes with red. Just want to know for sure what they are.
- brant-d
SINGLE TRAY LONG ARM for YS-Adapter Underwater Strobe
Item Id: 260514023532
End time: Feb-25-10 05:49:25 PST
Here is the response I received:
Dear brant-d,
According to my provider they are Ultralight, no customers has problems with them. We do not use the black o-ring becasue that is rubber, thus we use a red colour one that is made with sillicone material and their life time is 4 times longer than the normal rubber. But if you really want a black colour one, I can replace it yet the quality is not as good as the red one.
- sherry_grainger
Personally I think they KNOW they are not Ultralight. Notice the choice of words concerning the use of Red o-rings rather than black...."We do not us the black o-ring becasue it is rubber, thus we use redcolour one....."
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Brant
C-5050, PT-015, ULCS, dual D-180's, Inon W/A, macro Lens for my lovely wife.
Oly C-50, PT-14, on a ULCS setup.
D-200, S&S housing and TTL converter, dual Z240's, ULCS arms, & FIX Focus Light for me! 
All from Reef Photo
| « Last Edit: January 30, 2010, 11:52:36 PM by BrantD » |
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Terry
It's all in the arms
D.U.P. Product Expert
Damsel Fish
Offline
California
Posts: 460
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Re:Ebay warning.. Check out carefully what you purchase
« Reply #7 on: January 30, 2010, 10:41:40 PM »
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Brant,
Thanks for asking, I sent this person a letter stating that I was a dealer of Ultralight products and I couldn't buy wholesale for the same prices that
they were selling any of these parts on ebay for. I was told I could purchase from them if I wanted to. There is no way they can be ULCS parts at those
prices. The copies of our products that other companies have made are made in China and the aluminum coming out of China is very questionable. (Remember infant formula, drywall, toys, etc).
Fantasea and others have copied our products over the last 5 years.
We have even had items returned to us because they broke, guess what, they were not our products. We have never had a broken part in 15 years of business. 
This was her reply: <"Dear Sir , we got a very competitive prices from our vendor,I also can offer a good price for u. If u have any question , please feel free to contact me. Waiting for your soon reply. wish we can make business together in the future soon. BR. Sherry.
- sherry_grainger"
I just don't like them using our name to sell their products with and also putting our name in the middle of their arms. They even painted it
white so you could see it easier. They also us the word "pivot" which has nothing to do with the arms. I think they are reading off an old
brochure when we sold lots of nikonos pivots and it was on the cover of the brochure.
I called ebay and requested a call back, they gave me their number in an e-mail and they have yet to return the call.
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Terry
Ultralight Control Systems
www.ulcs.com
D200 in Subal Housing, large viewfinder, 2 Z240 strobes, Ultralight arms.
| « Last Edit: January 30, 2010, 10:42:24 PM by Terry » |
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BrantD
Mr. Pimp Daddy
Great White
Offline
Westminster Colorado
Posts: 5938
Just playing with stills..... for a while!
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Re:Ebay warning.. Check out carefully what you purchase
« Reply #8 on: January 31, 2010, 12:08:28 AM »
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Terry
I think this is more of someone importing or atleast selling "knock-offs" and representing them as "orginals" than infrigement of intellectual copyrights. I think you may get more of a response from e-bay going at them in that direction. Federal law is very clear on the sell of "knock-offs", the law is not as clear on intellectual copyrights. These folks are representing them as ultralight products when they are clearly not.
check out e-bay pages on selling replicas, counterfit items:
http://pages.ebay.com/help/policies/replica-counterfeit.html
(sorry..looks like Mike already pointed you in this direction 
Terry here is where e-bay suggest you report the items:
http://contact.ebay.com/ws/eBayISAPI.dll?ContactUs&wftype=2023&rcode=BN%25P10158&subject=Replica%20and%20Counterfeit%20Items&bcrumb=%20Home%20%3E%20Help%20%3E%C2%A0Membership%20%26%20account%C2%A0%3E%C2%A0Rules%20%26%20policies%C2%A0%3E%C2%A0Replica%2C%20c
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Brant
C-5050, PT-015, ULCS, dual D-180's, Inon W/A, macro Lens for my lovely wife.
Oly C-50, PT-14, on a ULCS setup.
D-200, S&S housing and TTL converter, dual Z240's, ULCS arms, & FIX Focus Light for me!
All from Reef Photo
| « Last Edit: January 31, 2010, 12:13:38 AM by BrantD » |
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