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Topic: Sony NEX-7 and Nauticam (Read 3317 times)
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thom
Cleaner Shrimp
 
Offline
Posts: 81

I wanna be a Digital Diver!
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Re:Sony NEX-7 and Nauticam
« Reply #12 on: April 26, 2012, 04:40:46 PM »
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I ordered my Nex7 system from Reef first week in January, 3 lenses, 3 lens adapters, 4 lens ports, camera and Nauti housing.
Received housing, 2 lenses, 2 lens adapters (but not the lens they attach to), 4 lens ports and housing in January, no camera.
Received Camera in late March. Camera control wheels don't interact with control wheels on housing, contacted Nauticam, they said return the Housing, I did.
Sent Reef an e-mail saying I returned the housing and why.
Reef replied, saying I should have sent the camera also because it is not unusual for the housing to need adjusting to the camera. Why didn't Nauti ask for the camera? Why did Reef send a housing ten weeks before they had a camera to send me? I then e-mailed Nauti back, they agreed, said they tested it with their camera and it works, send them my camera. I did that today (April 26).
I've spent almost $100 in shipping to fix my new stuff, still don't have the lens needed for the lens adapters.
I'm hoping I can actually have a complete working system before the camera is obsolete.
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URL of this post: http://www.digitaldiver.net/yabbse/index.php?board=2;action=display;threadid=28516;start=msg244607#msg244607
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